Not resolved
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Warranty
Website
2 comments

When called in to remediate a flood from a ruptured sewer line, PuroClean "sanitized" the drywall and spent a week coming to my house to move eqpt around and check to see if walls were dry - at tremendous cost, I might add.It took a week for that drywall to dry.

Today, another contractor came out to check my walls by inserting a tiny camera - of course, they are showing mold growth. He said the drywall never should've been left in place after being flooded with sewer water - that sanitizing sewage-soaked drywall was not standard protocol for treating a sewer flood. It would have been less expensive to tear it out from the start than to have PuroClean "sanitize" it and make an elaborate show of drying it (at great expense) only to have it removed two mos.

later.

This person wrote the review because of bad quality of puroclean property restoration services from Puroclean and attached photo s. Reviewer claimed that he or she lost $3550 and wants Puroclean to issue a full refund.

The most disappointing in user's experience was staffers were not well trained to do their job. Author liked the most staffers were nice. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Puroclean for you to read. This information may help you with your purchase decision.

Had an Experience with Puroclean?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1222475

I am very sorry for your loss and the frustration you dealt with. As a PuroClean owner, and not the company you dealt with we feel a sense of frustration when a client is not treated with respect or taken care of professionally.

Anonymous
#1062519

You could have Chronic Inflammatory Response Syndrome to the mold.

You May Also Like

Window World - Bay window installation Window World "I spent $9000.00 so far to Window World in Birmingham Alabama having windows installed ....everything was ok until we got to bay windows in kitchen . I was told first..." Read more Leaffilter North - Disappointed customer. What a nightmare! Leaffilter North "Three weeks ago, I had a LeafFilter rep come by and tell me about the system. He had this great portfolio that with detail told me how they were above..." Read more Leafguard - Gutter Review Leafguard " Icicles hanging off the gutters LeafGuard at least 2 feet long that I never had on the front of my house in 35 years until I put up the..." Read more Blue Haven Pools Corporate office Blue Haven Pools "Anyone have information on who is the responsible corporate officer for the name BLUE HAVEN POOLS? We are trying to find the person responsible for the bait and switch used..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Outdoors RV Timber Ridge 250RDS  not the quality you expect. Outdoors Rv "I to have had many issues with my trailer. We purchased a 2015 Timber Ridge the summer of 2016. I also feel ORV misrepresents their product. Initial quality and construction..." Read more Once again  Gasbike got me!!  my own fault for expecting anything different Gasbike "ordered a motor.. did not leave their place for 3 DAYS! took 10 days to get to me... AND they put a direct signature clause on the package !! nobody..." Read more Mingle2 - I can't send messages to my friend and my friends cant send message too. i don't know why Mingle2 "i dont know whats going on with my account. anytime i'm trying to send my friends message it always show me. We need additional information from you to prove you..." Read more